The Gentle Startup: The Antidote to Criticism, The First Horseman of The Apocalypse (John Gottman)
The problem with criticism is that it attacks a person’s character. On the other hand, a complaint focuses on a specific behavior.However, the antidote for criticism is to complain without blaming our partner by using a soft or gentle start-up.
The Four Horsemen of The Apocalypse by John Gottman
Certain negative communication styles are so lethal to a relationship that Dr. John Gottman calls them the Four Horsemen of the Apocalypse. They predict relationship failure with over 90% accuracy if the behavior isn’t changed.